Modern Business Statistics with Microsoft Excel (MindTap Course List)
Modern Business Statistics with Microsoft Excel (MindTap Course List)
5th Edition
ISBN: 9781285433301
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams
Publisher: Cengage Learning
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Chapter 5, Problem 60SE

The Car Repair Ratings website provides consumer reviews and ratings for garages in the United States and Canada. The time customers wait for service to be completed is one of the categories rated. The following table provides a summary of the wait-time ratings (1 = Slow/Delays; 10 = Quick/On Time) for 40 randomly selected garages located in the province of Ontario, Canada (Car Repair Ratings website, November 14, 2012).

Wait-Time

Rating

Number of

Garages

1 6
2 2
3 3
4 2
5 5
6 2
7 4
8 5
9 5
10 6
  1. a. Develop a probability distribution for x = wait-time rating.
  2. b. Any garage that receives a wait-time rating of at least 9 is considered to provide outstanding service. If a consumer randomly selects one of the 40 garages for their next car service, what is the probability the garage selected will provide outstanding wait-time service?
  3. c. What is the expected value and variance for x?

Suppose that 7 of the 40 garages reviewed were new car dealerships. Of the 7 new car dealerships, two were rated as providing outstanding wait-time service. Compare the likelihood of a new car dealership achieving an outstanding wait-time service rating as compared to other types of service providers.

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Chapter 5 Solutions

Modern Business Statistics with Microsoft Excel (MindTap Course List)

Ch. 5.2 - 11. A technician services mailing machines at...Ch. 5.2 - 12. Time Warner Cable provides television and...Ch. 5.2 - 13. A psychologist determined that the number of...Ch. 5.2 - Prob. 14ECh. 5.3 - 15. The following table provides a probability...Ch. 5.3 - 16. The following table provides a probability...Ch. 5.3 - Prob. 17ECh. 5.3 - 18. The American Housing Survey reported the...Ch. 5.3 - 19. West Virginia has one of the highest divorce...Ch. 5.3 - 20. The probability distribution for damage claims...Ch. 5.3 - 21. The following probability distributions of job...Ch. 5.3 - 22. The demand for a product of Carolina...Ch. 5.3 - 23. In Gallup’s Annual Consumption Habits Poll,...Ch. 5.3 - Prob. 24ECh. 5.4 - 25. Given below is a bivariate distribution for...Ch. 5.4 - 26. A person is interested in constructing a...Ch. 5.4 - 27. The Chamber of Commerce in a Canadian city has...Ch. 5.4 - 28. PortaCom has developed a design for a...Ch. 5.4 - 29. J.P. Morgan Asset Management publishes...Ch. 5.4 - 30. In addition to the information in exercise 29...Ch. 5.5 - 31. Consider a binomial experiment with two trials...Ch. 5.5 - Prob. 32ECh. 5.5 - 33. Consider a binomial experiment with n = 20 and...Ch. 5.5 - 34. For its Music 360 survey, Nielsen Co. asked...Ch. 5.5 - 35. The Center for Medicare and Medical Services...Ch. 5.5 - 36. When a new machine is functioning properly,...Ch. 5.5 - Prob. 37ECh. 5.5 - 38. Military radar and missile detection systems...Ch. 5.5 - Twelve of the top 20 finishers in the 2009 PGA...Ch. 5.5 - 42. A Gallup Poll showed that 30% of Americans are...Ch. 5.5 - Prob. 43ECh. 5.6 - 44. Consider a Poisson distribution with μ =...Ch. 5.6 - 45. Consider a Poisson distribution with a mean of...Ch. 5.6 - 46. Phone calls arrive at the rate of 48 per hour...Ch. 5.6 - 47. During the period of time that a local...Ch. 5.6 - In 2011, New York City had a total of 11,232 motor...Ch. 5.6 - 49. Airline passengers arrive randomly and...Ch. 5.6 - 50. According to the National Oceanic and...Ch. 5.6 - The National Safety Council (NSC) estimates that...Ch. 5.7 - Prob. 52ECh. 5.7 - Prob. 53ECh. 5.7 - 54. A recent survey showed that a majority of...Ch. 5.7 - 55. Blackjack, or twenty-one as it is frequently...Ch. 5.7 - 56. Axline Computers manufactures personal...Ch. 5.7 - 57. The Zagat Restaurant Survey provides food,...Ch. 5.7 - Prob. 58ECh. 5 - 59. The U.S. Coast Guard (USCG) provides a wide...Ch. 5 - 60. The Car Repair Ratings website provides...Ch. 5 - 61. The budgeting process for a midwestern college...Ch. 5 - 62. A bookstore at the Hartsfield-Jackson Airport...Ch. 5 - 63. The Knowles/Armitage (KA) group at Merrill...Ch. 5 - Prob. 64SECh. 5 - 65. The following table shows the percentage of...Ch. 5 - Prob. 66SECh. 5 - Prob. 67SECh. 5 - Prob. 68SECh. 5 - Arrivals to a Car Wash. Cars arrive at a car wash...Ch. 5 - Prob. 70SECh. 5 - Prob. 71SECh. 5 - Prob. 72SE
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