Chapter 5, Problem 1RQ

Explanation of Solution

Information technology infrastructure:

It is the set of information technology components that become the foundation of an information technology service. It typically includes the physical components, various software and network components. The components used for the existence, operation and management of an enterprise IT environment, fall under enterprise IT infrastructure.

The five major components of an information technology (IT) infrastructure are:

• Computer hardware:
• Technology used to process the computer, storing the data, input and output.
• Computer software:
• It includes both system software and application software.
• Data management technology:
• This component is responsible for organizing, managing, and processing business data that is related to the inventory, customers, and vendors.
• Networking and telecommunications technologies:
• This component is responsible for providing data, voice, and video connectivity to employees, customers, and suppliers.
• Technology services:
• This component is responsible for the consultants who manage and run the infrastructure components.