Operations Management
Operations Management
14th Edition
ISBN: 9781260238891
Author: Stevenson
Publisher: MCG
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Chapter 4.2, Problem 1.2RQ
Summary Introduction

To explain: The lesson about new product development that this story tells.

Case summary: In the given case, VP is a popular brand of all kinds of pickles and folks decided about the market for large pickle slices which are made from bringing cucumbers. Therefore, to make large slices of pickles, they need large cucumbers which created a problem for them because at that time large cucumbers didn’t exist. To find out large cucumbers they crossed a variety of cucumber types and they needed to wait for several weeks because cucumber plants need time to get mature. Then, through a number of attempts and tries, they found large cucumbers but the taste of these cucumbers was not good. After that, they again went through different varieties of cucumbers and waited for other several weeks to get results but this time, they found large cucumbers with good taste. But then, one more issue arose when the pickle slicing equipment was broken down while larger pickles were trying to slice. Therefore, they need to design new equipment for slicing the larger size pickles.

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Please provide detailed solutions to the following problems/exercises (4 problems/exercises x 9 points each):   1) View the video ON Unveils ‘Lightspray’ Technology (4.55 mins, Ctrl+Click in the link), and The Secret of Lightspray (8.27 mins, Ctrl+Click in the link), answer the following questions: https://www.youtube.com/watch?v=wjmeaC-wlZs a) What is new about the design of ON’s shoes? b) How will ON’s new manufacturing technique affect location planning for footwear firms? c) How does ON focus on it sustainability strategy?   Note: As a rough guideline, please try to keep the written submission to one or two paragraphs for each of the questions.   2) Unimed Hospital currently processes patient admissions through three admitting clerks who are set up to work in series, with respective reliabilities of 0.96, 0.95, and 0.90 (see figure below).           a) Find the reliability of the current admission process. Due to rising patient complaints, the hospital administrator, Chimeg…
3) A startup firm, Pocket International, has come up with a tiny programmable computer, NerdCom Mini Air, that sells for $49.99. The firm estimates that the programmable computers have an expected life that is exponential, with a mean of 24 months. The firm wants to estimate the probability that the NerdCom Mini Air will have a life that ends:   a) after the initial 24 months of service. b) before the 24 months of service is completed. c) not before 48 months of service.   Note: You could work out the problem by hand or use excel; in chapter 4S, section 4S.2 of the Stevenson text, reliability (finding the probability of functioning for a specified length of time) is covered with examples; chapters 4 & 4S Stevenson lecture power point slides 33 to 38 (chapters 4 & 4S lecture: 32.30 mins to 38.56 mins) cover reliability over time with examples.
Discuss how training and development programs can be best presented to ultimately change the behavior of employees, often without their knowledge or awareness.

Chapter 4 Solutions

Operations Management

Ch. 4.11 - THE CHALLENGES OF MANAGING SERVICES Services can...Ch. 4.S - Prob. 1DRQCh. 4.S - Prob. 2DRQCh. 4.S - Prob. 3DRQCh. 4.S - Consider the following system: Determine the...Ch. 4.S - A product is composed of four parts. In order for...Ch. 4.S - A system consists of three identical components....Ch. 4.S - A product engineer has developed the following...Ch. 4.S - The guidance system of a ship is controlled by a...Ch. 4.S - One of the industrial robots designed by a leading...Ch. 4.S - A production line has three machines A, B, and C,...Ch. 4.S - Prob. 8PCh. 4.S - A Web server has five major components that must...Ch. 4.S - Repeat Problem 9 under the condition that one of...Ch. 4.S - Hoping to increase the chances of reaching a...Ch. 4.S - An electronic chess game has a useful life that is...Ch. 4.S - A manufacturer of programmable calculators is...Ch. 4.S - Lucky Lumen light bulbs have an expected life that...Ch. 4.S - Prob. 15PCh. 4.S - Prob. 16PCh. 4.S - Determine the availability for each of these...Ch. 4.S - Prob. 20PCh. 4.S - A manager must decide between two machines. The...Ch. 4.S - Prob. 22PCh. 4.S - Auto batteries have an average life of 2.7 years....Ch. 4 - Prob. 1DRQCh. 4 - Prob. 2DRQCh. 4 - Prob. 3DRQCh. 4 - Prob. 4DRQCh. 4 - Prob. 5DRQCh. 4 - Prob. 6DRQCh. 4 - Prob. 7DRQCh. 4 - Prob. 8DRQCh. 4 - a. What is meant by the term life cycle? b. Why...Ch. 4 - Prob. 10DRQCh. 4 - Prob. 11DRQCh. 4 - Prob. 12DRQCh. 4 - Prob. 13DRQCh. 4 - Explain what quality function development is and...Ch. 4 - Prob. 15DRQCh. 4 - Prob. 16DRQCh. 4 - Prob. 17DRQCh. 4 - Prob. 18DRQCh. 4 - Prob. 19DRQCh. 4 - Describe some of the trade-off that are...Ch. 4 - Prob. 2TSCh. 4 - Prob. 3TSCh. 4 - Prob. 1CTECh. 4 - Prob. 2CTECh. 4 - Prob. 3CTECh. 4 - Prob. 4CTECh. 4 - Prob. 5CTECh. 4 - Give two examples of unethical conduct involving...Ch. 4 - Prob. 1PCh. 4 - Prob. 2PCh. 4 - Prepare a service blueprint for each of these...Ch. 4 - Prepare a service blueprint for each of these post...Ch. 4 - Prob. 5PCh. 4 - Prob. 6PCh. 4 - Prob. 7PCh. 4 - Prepare a table similar to that shown in Problem...
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