Essentials of Organizational Behavior (13th Edition)
13th Edition
ISBN: 9780133920819
Author: Stephen P. Robbins; Timothy A. Judge
Publisher: PEARSON
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Chapter 4, Problem 7LO
Summary Introduction
To identify: The strategies for emotional regulation and its impact.
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Discuss the Emotions Dimensions. Provide examples.
Compare the concept of emotions and moods, highlighting their similarities and differences.
Discuss how positive and negative emotions can spread from one individual to a group through the emotional contagion process. Provide examples.
Chapter 4 Solutions
Essentials of Organizational Behavior (13th Edition)
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- Differentiate affect, emotions, and moods.arrow_forwardWhat things should managers know about emotions at work to have a frame of reference concerning human behaviors that will facilitate their ability to interact with employees? List each one separately and briefly explain your reasoning.arrow_forwardExplain the difference between Perception, emotionand Personality. Also give one example eacharrow_forward
- Describe each type of emotional intelligence and provide examples of how each component could come into play in the workplace.arrow_forwardDescribe the change Management linked with personality typesarrow_forwardWith the aid of examples, explain the affective event theory and indicate how emotions and mood influence the following: An employee’s work attitude (eg. job satisfaction) An employee’s work behaviour (eg. job performance)arrow_forward
- Describe how emotional intelligence can play a role/contribute to conflict resolution between two Business organisations.arrow_forwardHow much important it is to control our mood in the workplace?arrow_forwardWith reference to studies on emotions regulation and emotional intelligence, assess the effects of culture and individual characteristics on the expression and perception of emotions and moods.arrow_forward
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