Business Driven Technology
7th Edition
ISBN: 9781259567322
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
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Chapter 4, Problem 3OC
Program Plan Intro
Metrics:
Metrics are defined as the measurements which evaluate results to determine whether a project will meet its goals or not. Critical Success Factors (CSF) and Key Performance Indicators (KPI) are the two core metrics.
Supply Chain Management (SCM) Metrics:
Supply chain management metrics will help an organization to understand about its operations over a given period of time. Many areas like procurement, production, distribution, warehousing, inventory, transportation, and customer service are covered by supply chain measurements.
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