Automotive Technology: Principles, Diagnosis, and Service Plus MyLab Automotive with Pearson eText -- Access Card Package (5th Edition) (Automotive Comprehensive Books)
5th Edition
ISBN: 9780134009087
Author: James D. Halderman
Publisher: PEARSON
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Textbook Question
Chapter 4, Problem 1RQ
What factors are part of being a professional service technician?
Expert Solution & Answer
To determine
Mention the factors associated with being a professional service technician.
Explanation of Solution
The factors associated with being a professional service technician are as follows:
- Being constant in attitude and action.
- Being honest and keeping the words said.
- Working effectively with co-workers.
- Being responsible and should accept the mistakes if done.
- Always improving the technician’s expectations.
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Chapter 4 Solutions
Automotive Technology: Principles, Diagnosis, and Service Plus MyLab Automotive with Pearson eText -- Access Card Package (5th Edition) (Automotive Comprehensive Books)
Ch. 4 - What factors are part of being a professional...Ch. 4 - Prob. 2RQCh. 4 - Prob. 3RQCh. 4 - Prob. 4RQCh. 4 - A formal evaluation could include what items?Ch. 4 - What are the three Cs?Ch. 4 - What should be included on the work order after...Ch. 4 - Types of communications include _____. a. verbal...Ch. 4 - The three Cs include _____, _____, and _____. a....Ch. 4 - Technician A says that customer-pay rate is...
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