Concept explainers
A production process operates in one of two states: the in-control state, in which most of the units produced conform to specifications, and an out-of-control state, in which most of the units produced are defective. The process will shift from the in-control to the out-of-control state at random. Every hour, a quality control technician checks the process, and if it is in the out-of-control state, the technician detects this with
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Introduction to Statistical Quality Control
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