Chapter 3, Problem 3.37E

Uncertainty and expected costs. Kindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order.

Based on data from the past two years, Kindmart has determined the following distribution on monthly orders:

Monthly Number of Orders	Probability
300,000	0.25
500,000	0.45
700,000	0.30

1. 1. Prepare a table showing the cost of each plan for each quantity of monthly orders.

  Required

1. 2. What is the expected cost of each plan?
2. 3. In addition to the information system’s costs, what other factors should Kindmart consider before deciding to implement a new B2B system?