Chapter 3, Problem 19CR

Summary Introduction

Case study:

Fatima, a mid-level manager wasn’t satisfied of her job. She wanted to use social media in marketing efforts at all the levels of the organization. So, she has decided to proactively reconfigure her current job. So, she is part of a movement toward job ‘crafting’. She then considered how to modify her relationship with the team so that her activities incorporated her passion for social media strategies. As a result, not only did her engagement in her work increase, but she also developed new ideas that were recognized and advanced within the organization. She was able to shape her job into one that is truly satisfying. Research leads us to believe Fatima was successful in her customized job. Then, all employees should feel encouraged to be proactive in creating their best work situations.

Characters in the case:

Fatima, a mid-level manager wasn’t satisfied of her job.

Adequate Information:

Fatima, a mid-level manager in one of the organization.She has decided to proactively reconfigure her current job. So, she is part of a movement toward job ‘crafting’.She then considered how to modify her relationship with the team so that her activities incorporated her passion for social media strategies.Research leads us to believe Fatima was successful in her customized job.

To Discuss:

Are there any potential drawbacks to the job crafting approach? Is so, how can they be minimized?