Basic Business Statistics, Student Value Edition (13th Edition)
Basic Business Statistics, Student Value Edition (13th Edition)
13th Edition
ISBN: 9780321946393
Author: Mark L. Berenson, David M. Levine, Kathryn A. Szabat
Publisher: PEARSON
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Chapter 3, Problem 17PS

A bank branch located in a commercial district of a city has the business objective of developing an improved process for serving customers during the noon-to-1:00 PM. lunch period. The waiting time, in minutes, is defined as the time the customer enters the line to when he or she reaches the teller window. Data collected from a sample of 15 customers during this hour are stored in Bank1:

4.21     5.55     3.02     5.13     4.77     2.34     3.54    3.20 4.50    6.10     0.38     5.12     6.46     6.19     3.79

a. Compute the mean and median.

b. Compute the variance, standard deviation, range, coefficient of variation, and Z scores. Are there any outliers? Explain.

c. Are the data skewed? If so, how?

d. As a customer walks into the branch office during the lunch hour, she asks the branch manager how long she can expect to wait. The branch manager replies, “Almost certainly less than five minutes." On the basis of the results of (a) through (c), evaluate the accuracy of this statement.

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Chapter 3 Solutions

Basic Business Statistics, Student Value Edition (13th Edition)

Ch. 3 - The file Sedans contains the overall miles per...Ch. 3 - The file SUV contains the overall miles per gallon...Ch. 3 - Prob. 13PSCh. 3 - Prob. 14PSCh. 3 - Is there a difference in the variation of the...Ch. 3 - Prob. 16PSCh. 3 - A bank branch located in a commercial district of...Ch. 3 - Suppose that another bank branch, location in a...Ch. 3 - Prob. 19PSCh. 3 - Prob. 20PSCh. 3 - Prob. 21PSCh. 3 - In 2009 through 2012, the value of precious metals...Ch. 3 - Prob. 23PSCh. 3 - Using the one-year return percentage variable in...Ch. 3 - Prob. 25PSCh. 3 - Prob. 26PSCh. 3 - The following is a set of data from a sample of...Ch. 3 - The following is a set of data from a sample of...Ch. 3 - The following is a set of data from a sample of...Ch. 3 - The following is a set of data from a sample of...Ch. 3 - Prob. 31PSCh. 3 - Prob. 32PSCh. 3 - The file HotelAway contains the average room price...Ch. 3 - Prob. 34PSCh. 3 - Prob. 35PSCh. 3 - A bark branch located in a commercial district of...Ch. 3 - The following is a set of data for a population...Ch. 3 - The following is a set of data for a population...Ch. 3 - Prob. 39PSCh. 3 - Consider a population of 1.024 mutual funds that...Ch. 3 - Prob. 41PSCh. 3 - Prob. 42PSCh. 3 - Thirty companies comprise the DJIA Just how big...Ch. 3 - The following is a set of data from sample of n=11...Ch. 3 - Prob. 45PSCh. 3 - Prob. 46PSCh. 3 - Movie companies need to predict the gross receipts...Ch. 3 - College football is big business, with coaches’...Ch. 3 - A Pew Research Center survey found a noticeable...Ch. 3 - What are the properties of a set of numerical...Ch. 3 - What is meant by the property of central tendency?Ch. 3 - What are the differences among the mean, median,...Ch. 3 - How do you interpret the first quartile, median,...Ch. 3 - What is meant by the property of variation?Ch. 3 - What does the Z score measure?Ch. 3 - What are the differences among the various...Ch. 3 - How does the empirical rule help explain the ways...Ch. 3 - How do the empirical rule and the Chebyshev rule...Ch. 3 - What is meant by the property of shape?Ch. 3 - What is the difference between the arithmetic mean...Ch. 3 - What is the difference between skewness and...Ch. 3 - How do the covariance and the coefficient of...Ch. 3 - The American Society for Quality (ASQ) conducted a...Ch. 3 - Prob. 64PSCh. 3 - One of the 111801 measures of the quality of...Ch. 3 - Prob. 66PSCh. 3 - Prob. 67PSCh. 3 - Prob. 68PSCh. 3 - A quality characteristic of interest for a...Ch. 3 - The manufacturer of Boston and Vermont asphalt...Ch. 3 - Prob. 71PSCh. 3 - The file Protein contains calories. protein. and...Ch. 3 - The file HotelPrices contains the prices in...Ch. 3 - Prob. 74PSCh. 3 - The file CEO-includes the total compensation...Ch. 3 - Prob. 76PSCh. 3 - Prob. 77PSCh. 3 - Prob. 78PSCh. 3 - You are planning to study for your statistics...Ch. 3 - The file DomesticBeer contains the percentage...
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