Operations Management: Processes And Supply Chains (12th Edition) (what's New In Operations Management)
12th Edition
ISBN: 9780134742205
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Question
Chapter 3, Problem 16P
(a)
Summary Introduction
Interpretation: The upper and lower control limits of the p-chart are to be calculated.
Concept Introduction:
The monitoring of the nonconforming units in sample in statistical quality control is done by the representation of the p-chart.
(b)
Summary Introduction
Interpretation: It is to be determined that the process is statistical control or not.
Concept Introduction:
The monitoring of the nonconforming units in sample in statistical quality control is done by the representation of the p-chart.
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Chapter 3 Solutions
Operations Management: Processes And Supply Chains (12th Edition) (what's New In Operations Management)
Ch. 3 - Should a very pricey handcrafted object of beauty...Ch. 3 - Prob. 2DQCh. 3 - Prob. 3DQCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7P
Ch. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 19PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 31PCh. 3 - Prob. 1AMECh. 3 - Prob. 2AMECh. 3 - Prob. 3AMECh. 3 - Prob. 4AMECh. 3 - Prob. 5AMECh. 3 - Prob. 1VCCh. 3 - Prob. 2VC
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- Comprehend the meaning of quality based on factsarrow_forwardExplain the Cronbach’s Alpha measurement and its internal consistency?arrow_forwardRepresentatives of the Patriot Insurance Company take medical information over the telephone from prospective policy applicants prior to a visit to the applicant’s place of residence by a registered nurse who takes vital sign measurements. When the telephone interview has incorrect or incomplete information, the entire process of approving the application is unnecessarily delayed and has the potential of causing loss of business. The following data were collected to see how many applications contain errors. Each sample has 200 randomlyselected applications. Sample Defects Sample Defects 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 20 18 29 12 14 11 30 25 27 16 25 18 25 16 20 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 15 40 35 21 24 9 20 17 28 10 17 22 14 19 20 a. What are the upper and lower control limits of a p-chart for the number of defective applications? Use z = 3.b. Is the process in statistical control?arrow_forward
- Is there any value in having the option of using an FMS?arrow_forwardWhat is the purpose of Perform Quality Assurance process? Creating and following policies and procedures to meet the the accepted quality requirements. Monitoring and recoding results of executing the quality activities to assess performance and recommended necessary changes. Performing audit of quality requirements and the results from quality control measurement to ensure appropriate quality standards and operational definitions are sued. Identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance.arrow_forwardAt Conner Company, a custom manufacturer of printedcircuit boards, the finished boards are subjected to a finalinspection prior to shipment to its customers. As Conner’squality assurance manager, you are responsible for making a presentation to management on quality problems at the be-ginning of each month. Your assistant has analyzed the rejectmemos for all the circuit boards that were rejected during thepast month. He has given you a summary statement listingthe reference number of the circuit board and the reason forrejection from one of the following categories:A = Poor electrolyte coverageB = Improper laminationC = Low copper platingD = Plating separationE = Improper etchingFor 50 circuit boards that had been rejected last month, thesummary statement showed the following:C B C C D E C C B A D A C C C B C A C D C A C C BA C A C B C C A C A A C C D A C C C E C C A B A Ca. Prepare a tally sheet (or checklist) of the different reasonsfor rejection.b. Develop a Pareto chart to identify…arrow_forward
- Which of the following are plan quality tools and techniques? (select all correct answers) Benchmarking Risk data quality analysis Flowcharting Cost-benefit analysis Cost of qualityarrow_forwardA travel agency is concerned with the accuracy and ap-pearance of itineraries prepared for its clients. Defects caninclude errors in times, airlines, flight numbers, prices, carrental information, lodging, charge card numbers, and res-ervation numbers, as well as typographical errors. As thepossible number of errors is nearly infinite, the agency mea-sures the number of errors that do occur. The current processresults in an average of three errors per itinerary.a. What are the two-sigma control limits for these defects?b. A client scheduled a trip to Dallas. Her itinerary containedsix errors. Interpret this informationarrow_forwardA process at Printwright, Inc.’s largest facility is used to make plastic gears for a computer printer. The data found in the worksheet Prob. 9-15 were gathered by a quality analyst. The gears were designed to be 3.57 ` 0.05 centimeters (cm) in diameter. Construct a histogram of the data. What can you observe about the shape of the dis- tribution? What would you recommend to the production manager based on your analysis?arrow_forward
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