OPERATIONS MANAGEMENT LL W/CONNECT CODE
OPERATIONS MANAGEMENT LL W/CONNECT CODE
2nd Edition
ISBN: 9781266520037
Author: CACHON
Publisher: MCG CUSTOM
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Chapter 3, Problem 12PA

a)

Summary Introduction

To determine: The flow rate of the process in customers per hour.

b)

Summary Introduction

To determine: The utilization of the receptionist.

c)

Summary Introduction

To determine: The cycle time of the process.

d)

Summary Introduction

To determine: The time taken to process 10 customers.

e)

Summary Introduction

To determine: The new flow rate by adding an additional server to the bottleneck resource.

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