According to the civil service board, a new rule came up that an employee will be given a promotion for the post of supervisor only when the employee clears the test. With the help of a written test, an employee's mental skills can be tested. Sheryl has 17 years of experience and as a manager, Maxine Othman expects Sheryl to take the place of supervisor due to her excellent skills and experience. Maxine did not like the new rule being popped in. However, after the assessment, Maxine was very much disappointed as Sheryl secured 12 t h rank. The one who secured 1 s t rank is one of the newly hired employees for the clerical post. Characters in the case: Sheryl, an employee aiming for the supervisor post Maxine, manager Adequate information: The test is conducted to select the best employee for promotion in relation to their mental skills. To determine: The fairness in selecting the right person for the job.

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St. Lucia, a small island developing country, the service sector has been dominated by four companies: LightingPros Ltd., Island Solutions Inc., Real Services Co., and Entertainment Enterprises. Each company offers similar services, including event planning, catering, transportation, equipment rental, and audio-visual production. At present clients engage different companies for specific services, creating a balanced distribution of business across the market. However, recent shifts in client preferences have disrupted this equilibrium. Clients now prefer the convenience and efficiency of working with a single provider that can offer a comprehensive package of services. This has led to a significant decline in business for some companies that are unable to offer the full suite of services on their own. Some of the challenges faced by the companies include limited-service offerings, client convenience where clients prefer working with a single vendor to simplify communication, reduce…

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Chapter 2, Problem 3ED

Summary Introduction

Case summary:

According to the civil service board, a new rule came up that an employee will be given a promotion for the post of supervisor only when the employee clears the test. With the help of a written test, an employee's mental skills can be tested.

Sheryl has 17 years of experience and as a manager, Maxine Othman expects Sheryl to take the place of supervisor due to her excellent skills and experience. Maxine did not like the new rule being popped in. However, after the assessment, Maxine was very much disappointed as Sheryl secured 12^t^h rank. The one who secured 1^s^t rank is one of the newly hired employees for the clerical post.

Characters in the case:

Sheryl, an employee aiming for the supervisor post

Maxine, manager

Adequate information:

The test is conducted to select the best employee for promotion in relation to their mental skills.

To determine:

The fairness in selecting the right person for the job.

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St. Lucia, a small island developing country, the service sector has been dominated by four companies: LightingPros Ltd., Island Solutions Inc., Real Services Co., and Entertainment Enterprises. Each company offers similar services, including event planning, catering, transportation, equipment rental, and audio-visual production. At present clients engage different companies for specific services, creating a balanced distribution of business across the market. However, recent shifts in client preferences have disrupted this equilibrium. Clients now prefer the convenience and efficiency of working with a single provider that can offer a comprehensive package of services. This has led to a significant decline in business for some companies that are unable to offer the full suite of services on their own. Some of the challenges faced by the companies include limited-service offerings, client convenience where clients prefer working with a single vendor to simplify communication, reduce…

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