Statistical Techniques in Business and Economics
16th Edition
ISBN: 9780077639723
Author: Lind
Publisher: Mcgraw-Hill Course Content Delivery
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Textbook Question
Chapter 2, Problem 26CE
Speedy Swift is a package delivery service that serves the greater Atlanta, Georgia, metropolitan area. To maintain customer loyalty, one of Speedy Swift’s performance objectives is on-time delivery. To monitor its performance, each delivery is measured on the following scale: early (package delivered before the promised time), on-time (package delivered within 5 minutes of the promised time), late (package delivered more than 5 minutes past the promised time), lost (package never delivered). Speedy Swift’s objective is to deliver 99% of all packages either early or on-time. Another objective is to never lose a package.
Speedy collected the following data for last month’s performance:
- a. What scale is used to measure delivery performance? What kind of variable is delivery performance?
- b. Construct a frequency table for delivery performance for last month.
- c. Construct a relative frequency table for delivery performance last month.
- d. Construct a bar chart of the frequency table for delivery performance for last month.
- e. Construct a pie chart of on-time delivery performance for last month.
- f. Analyze the data summaries and write an evaluation of last month’s delivery performance as it relates to Speedy Swift’s performance objectives. Write a general recommendation for further analysis.
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Chapter 2 Solutions
Statistical Techniques in Business and Economics
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Ch. 2 - A set of data consists of 45 observations between...Ch. 2 - A set of data consists of 230 observations between...Ch. 2 - A set of data contains 53 observations. The...Ch. 2 - Wachesaw Manufacturing Inc. produced the following...Ch. 2 - The Quick Change Oil Company has a number of...Ch. 2 - The manager of the BiLo Supermarket in Mt....Ch. 2 - The food services division of Cedar River...Ch. 2 - The annual imports of a selected group of...Ch. 2 - Mollys Candle Shop has several retail stores in...Ch. 2 - The following chart shows the number of patients...Ch. 2 - The following frequency distribution reports the...Ch. 2 - Ecommerce.com, a large Internet retailer, is...Ch. 2 - A sample of the hourly wages of 15 employees at...Ch. 2 - The following cumulative frequency and the...Ch. 2 - The cumulative frequency and the cumulative...Ch. 2 - The frequency distribution representing the number...Ch. 2 - The frequency distribution of order lead time at...Ch. 2 - Describe the similarities and differences of...Ch. 2 - Describe the similarities and differences between...Ch. 2 - Alexandra Damonte will be building a new resort in...Ch. 2 - Speedy Swift is a package delivery service that...Ch. 2 - A data set consists of 83 observations. How many...Ch. 2 - A data set consists of 145 observations that range...Ch. 2 - The following is the number of minutes to commute...Ch. 2 - The following data give the weekly amounts spent...Ch. 2 - A social scientist is studying the use of iPods by...Ch. 2 - David Wise handles his own investment portfolio,...Ch. 2 - You are exploring the music in your iTunes...Ch. 2 - The monthly issues of the Journal of Finance are...Ch. 2 - The following histogram shows the scores on the...Ch. 2 - The following chart summarizes the selling price...Ch. 2 - A chain of sport shops catering to beginning...Ch. 2 - The numbers of outstanding shares for 24 publicly...Ch. 2 - A recent survey showed that the typical American...Ch. 2 - Midland National Bank selected a sample of 40...Ch. 2 - Residents of the state of South Carolina earned a...Ch. 2 - A recent study of home technologies reported the...Ch. 2 - Merrill Lynch recently completed a study regarding...Ch. 2 - A total of 5.9% of the prime-time viewing audience...Ch. 2 - Refer to the following chart: a. What is the name...Ch. 2 - The following chart depicts the annual revenues,...Ch. 2 - In 2011, the United States exported a total of 281...Ch. 2 - In the United States, the industrial revolution of...Ch. 2 - One of the most popular candies in the United...Ch. 2 - The number of families who used the Minneapolis...Ch. 2 - Refer to the Real Estate data, which reports...Ch. 2 - Refer to the Baseball 2012 data that report...Ch. 2 - Prob. 53DE
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