EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 2, Problem 1.6CQ
Summary Introduction
Introduction:
A baking company situated in New York, which has an informal atmosphere, employs fewer than 200 blue collar employees. The company produces soft cookies with over 50 varieties. The company has a niche segment of customers promising high quality biscuits. Most of the patrons are over the age of 45 and prefer soft and non-sugary cookies.
The production process begins as soon as the management gets the order from its distributors. The production follows a batch processing system. The list of cookies to be made is fed into the system by the personnel in charge and the system evaluates the quantity of ingredients to be mixed. The process is followed by a giant machine, where additional products are mixed, baked, cooled and tested for quality. Finally, the cookies are boxed and labeled automatically.
The manufactured cookies are shipped instantaneously due to the perishable nature. The cookies are tested for their quality by a testing inspector. X-ray tests are also done to detect the existence of any foreign materials inside the cookies.
The company takes extra care to reduce the scrap formation and gets inputs from its customers for further potential developments.
To determine: The advantages and limitations of not using preservatives in cookies.
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Refer to Table S6.1 - Factors for Computing Control Chart Limits (3 sigma) for this problem.
Sampling 4 pieces of precision-cut wire (to be used in computer assembly) every hour for the past 24 hours has produced the following results:
Hour
R
Hour
X
R
Hour
X
R
Hour
X
R
1
3.25"
0.71"
7
3.15" 0.58"
13
3.11" 0.85"
19
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1.56"
2
3.20
1.18
8
2.65 1.08
14
2.83 1.31
20
2.79
1.14
3
3.12
1.38
9
15
4.
3.39
1.31
10
5
2.97
1.17
6
2.76
0.32
3.02 0.71
3.12 1.01
2.75 1.33 16 2.74 0.50 22
11 2.73 1.17 17 2.76 1.43 23
12 2.87 0.45 18 2.64 1.24
21
2.75
1.03
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0.46
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Based on the sampling done, the control limits for 3-sigma x chart are (round all intermediate calculations to three decimal places before proceeding with further calculations):
Upper Control Limit (UCL) =
inches (round your response to three decimal places).
Lower Control Limit (LCL) =
inches (round your response to three decimal places).
Based on the x-chart, the wire cutting process has been
The control limits…
Chapter 2 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 2.7 - Prob. 1.1RQCh. 2.7 - Prob. 1.2RQCh. 2.7 - Prob. 1.3RQCh. 2.7 - Prob. 2.1RQCh. 2.7 - Prob. 2.2RQCh. 2 - Prob. 1DRQCh. 2 - List the key ways that organizations compete.Ch. 2 - Prob. 3DRQCh. 2 - Prob. 4DRQCh. 2 - Prob. 5DRQ
Ch. 2 - Contrast the terms strategies and tactics.Ch. 2 - Contrast Organization and operations strategy.Ch. 2 - Prob. 8DRQCh. 2 - Prob. 9DRQCh. 2 - Prob. 10DRQCh. 2 - Prob. 11DRQCh. 2 - Prob. 12DRQCh. 2 - Prob. 13DRQCh. 2 - Prob. 14DRQCh. 2 - Prob. 15DRQCh. 2 - Who needs to be involved in formulating...Ch. 2 - Prob. 2TSCh. 2 - Prob. 3TSCh. 2 - Prob. 1CTECh. 2 - Prob. 2CTECh. 2 - Prob. 3CTECh. 2 - Prob. 4CTECh. 2 - Prob. 5CTECh. 2 - Prob. 1PCh. 2 - Prob. 2PCh. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - A company offers ID theft protection wing leads...Ch. 2 - Prob. 1.1CQCh. 2 - Prob. 1.2CQCh. 2 - Prob. 1.3CQCh. 2 - Prob. 1.4CQCh. 2 - Prob. 1.5CQCh. 2 - Prob. 1.6CQCh. 2 - Prob. 1.7CQCh. 2 - Prob. 2.1CQCh. 2 - Prob. 2.2CQCh. 2 - Prob. 2.3CQCh. 2 - Prob. 3.1CQCh. 2 - After a recent storm, a customer called in a...Ch. 2 - Prob. 3.3CQCh. 2 - Prob. 1OTQCh. 2 - Prob. 2OTQCh. 2 - Prob. 3OTQCh. 2 - Prob. 4OTQCh. 2 - Prob. 5OTQCh. 2 - Prob. 6OTQCh. 2 - Prob. 7OTQ
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