Bundle: Modern Business Statistics with Microsoft Office Excel, Loose-Leaf Version, 6th + MindTap Business Statistics, 2 terms (12 months) Printed Access Card
6th Edition
ISBN: 9781337589383
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: Cengage Learning
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Chapter 19, Problem 21SE
An insurance company samples claim forms for errors created by its employees as well as the amount of time it takes to process a claim.
- a. When the process is in control, the proportion of claims with an error is .033. A p chart has LCL = 0 and UCL = .068. Plot the following seven sample results: .035, .062, .055, .049, .058, .066, and .055. Comment on whether there might be concern about the quality of the process.
- b. An
mean processing time has LCL = 22.2 and UCL = 24.5. The mean is μ = 23.35 when the claim process is in control. Plot the following seven sample results: 22.4, 22.6, 22.65, 23.2, 23.4, 23.85, and 24.1. Comment on whether there might be concern about the quality of the process.
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Chapter 19 Solutions
Bundle: Modern Business Statistics with Microsoft Office Excel, Loose-Leaf Version, 6th + MindTap Business Statistics, 2 terms (12 months) Printed Access Card
Ch. 19.2 - 1. A process that is in control has a mean of =...Ch. 19.2 - 2. Twenty-five samples, each of size 5, were...Ch. 19.2 - Prob. 3ECh. 19.2 - Prob. 4ECh. 19.2 - Prob. 5ECh. 19.2 - Prob. 6ECh. 19.2 - Prob. 7ECh. 19.2 - Prob. 8ECh. 19.2 - Prob. 9ECh. 19.3 - 10. For an acceptance sampling plan with n = 25...
Ch. 19.3 - Prob. 11ECh. 19.3 - Prob. 12ECh. 19.3 - 13. Refer to the KALI problem presented in this...Ch. 19.3 - Prob. 14ECh. 19 - Prob. 16SECh. 19 - Prob. 17SECh. 19 - Prob. 18SECh. 19 - The following are quality control data for a...Ch. 19 - The following were collected for the Master Blend...Ch. 19 - An insurance company samples claim forms for...Ch. 19 - Prob. 22SECh. 19 - 23. An n = 10, c = 2 acceptance sampling plan is...Ch. 19 - Prob. 24SE
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