Concept explainers
To discuss: The meaning of social media, the way they are used and their relationship to integrated marketing communication.
Social media marketing is a process used to promote goods or service through digital tools or website. It is a media used by the users to exchange information, messages, content, data, and ideas.
Explanation of Solution
Social media helps marketers to communicate with the customers and measure the effect of those relations. Social media includes media-sharing sites, social networks, and microblogs, all these are used by majority of adults. Table computers and smartphones have given great freedom to the customers to access social media. It increases the usage of social media. With social media, the customers are frequently in control of the response, the message, the medium, or all of these. Marketing the products with help of customers is called crowdsourcing. Crowdsourcing defines the way the input of several people could be leveraged to make decisions based on the input of few people.
Want to see more full solutions like this?
Chapter 19 Solutions
MKTG 9:STUDENT ED.-TEXT
- Discuss ethical and legal issues encountered bymarketers in social media marketing.arrow_forwardDescribe cross-subsidisation and explain the role it plays in structuring the business models of social media platforms. Explain your answer using conceptual or theoretical terms.arrow_forwardHow will social media content complement the overall integrated marketing communications effort in creating and sustaining customer engagement?arrow_forward
- Evaluate 2 goals of digital marketing communications that digital marketers can strive to achieve and discuss the potential challenges marketers will face while pursuing these goals.arrow_forwardWhat are social media providers? Please describe the internal risks from social media when using social media. Who do you think the product is since social media offer for free? List the five components of social media information systems and explain the data component of social media information systems in your own words.arrow_forwardSocial media marketing brings the same set of challenges and complications to marketing ethics as traditional marketing. True or Falsearrow_forward
- Briefly explain how social media is relevant in a company's marketing mix, and how they can use various social media platforms to advertise their business.arrow_forwardHow are FB, IG, Google, Apple, and other social media platforms affecting the economy and lives (social) of society?arrow_forwardDescribe the characteristics of a social media marketing program, including selecting social media and choosing social media content.arrow_forward
- Contemporary MarketingMarketingISBN:9780357033777Author:Louis E. Boone, David L. KurtzPublisher:Cengage LearningMarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing