A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 19, Problem 14RTB
Explanation of Solution
Given:
Issue in printing the document.
To find: The way to verify that the printing issue is due to the printer or the document and not because of windows.
Solution:
To find out whether the problem is with the printer or the document, check:
If the printer is displaying the error message or the warning light.
If the printer tray is empty.
If the printer ink or the toner of a cartridge is empty...
Expert Solution & Answer
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Chapter 19 Solutions
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
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