Management, 13Th Edition
Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Chapter 18, Problem 6RDQ
Summary Introduction

To explain:

Importance of control to the customer interaction.

Introduction:

Controlling refers to the process of correcting, monitoring, and comparing task performance. Controlling is very important in an organization. Executives in an organization should know the control technique even if their subordinates are working as planned.

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