Concept explainers
Blue Jeans Modeling Agency specializes in providing wholesome youthful models for top women’s magazines. Blue Jeans assigns models to clients with an understanding of client philosophies, target markets and product characteristics. The company rates its models on a scale of 1 to 5 (with 5 being best) as to how close they are to the client’s ideal model. For a given month’s issue, only one model can be assigned to each client, and models cannot appear in more than one magazine. Given the ratings below, assign models to clients so that total client satisfaction is maximized. What is the total client satisfaction score?
Want to see the full answer?
Check out a sample textbook solutionChapter 17 Solutions
Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion
Additional Business Textbook Solutions
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
Business in Action
Operations Management, Binder Ready Version: An Integrated Approach
Operations Management
Business in Action (8th Edition)
Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
- local market research fim has just won a contract for several thousand small projects involving data gathering and statistical analysis. In the past, the firm has assigned each project to a single member of its highly trained professional staff. This person would both gather and analyze the data Using this approach, an experienced person can complete an average of 10 such projects in an eight-hour day. The firm's management is thinking of assigning two people to each project in order to allow them to specialize and become more efficient The process would require the data gatherer to fill out a matrix on the computer, check it and transmit it to the statistical analysis program for the analyst to complete. Data can be gathered on one project while the analysis is being completed on another, but the analysis must be complete before the statistical analysis program can accept the new data. After some practice, the new process can be completed with a standard time of 20 minutes…arrow_forwardGreat Valley Income Tax Advice GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 50 years of experience, GV categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 5 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 30 percent of cases Here, “easy” versus “complex” refers to the complexity of the customer’s earning situation. In order to prepare the income tax statement, GV needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. *Refer to…arrow_forwardGreat Valley Income Tax Advice GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 50 years of experience, GV categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 5 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 30 percent of cases Here, “easy” versus “complex” refers to the complexity of the customer’s earning situation. In order to prepare the income tax statement, GV needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. The activities…arrow_forward
- Please do not give solution in image format thankuarrow_forwardLast activity in procure to pay process is: Select one: a. Need clarification b. Forecast and plan requirement c. Settlement, payment and measurement of performance d. Transportationarrow_forwardThis process is used in business or manufacturing to predict their future requirements Select one: a. Plant Layout b. Capacity Study c. Forecast d. Schedulingarrow_forward
- How do firms decide what the upper and lower tracking limits should be?arrow_forwardwhat is the specific software used for Tim Hortons CRMarrow_forwardThe schedular at ZamTech uses MPS time-phased records for planning and item production. The planner is currently working on a schedule for a strut assembly, one of ZamTechs top-selling spare parts.The planner uses a production lot size of 170 and a safety stock of 15 for the strut assembly. The planner has the following forecasts (Ft) and orders (Dt) for the next 8 weeks, as shown in Table 1. Table 1 Week 1 2 3 4 5 6 7 8 Ft 130 130 130 140 140 140 145 145 Dt 45 38 18 Required: a) Help the master production scheduler to fill in the MPS time-phased record shown in Table 2 for the strut assembly. There are 120 units on hand. Table 2 1 2 3 4 5 6 7 8 Ft Dt EIt-1 Pt EIt ATPt b) Can the planner accept the following orders? Update the MPS time-phased record for accepted orders, in Table 3. Table 3 Order Quantity Desired week 1 120 4 2 144 6 3 100 2…arrow_forward
- is the ability of the customer to track the order from placement to delivery: Select one: a. Order visibility b. Flexibility c. Response time d. Returnabilityarrow_forwardThe percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. how impactful were on shipping errors?arrow_forwardWhat is the minimum viable product for selling handmade soaps to do drawing in sketching?arrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,