CONNECT ONLINE ACCESS
CONNECT ONLINE ACCESS
8th Edition
ISBN: 9781259898877
Author: KINICKI
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 16, Problem 6MIA
Summary Introduction

To Determine:

The most important takeaways’ from the case of Chipotle

Introduction:

Chipotle is run by Moran which is the best in whole over the world. Moran has touted the program as "the most important tool" for managerial success. "It is what I spend all of my time on," he recently told Quartz. The key to its restaurants' success is discovering what its managers are not doing, rather than what they are. The fast casual executive has devised 30 point checklist of "don'ts" for its managers' quarterly review. The results provide the leaders of each Chipotle branch with tips for improvement to become "restaurateurs," a select group of managers that run the chain's best-performing branches.

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