Principles of Management
OER 2019 Edition
ISBN: 9780998625768
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 15.6, Problem 1DQ
What are some multicultural experiences that you’ve had in which you feel that there was a very wide gap between you and an individual from another culture? How did you handle it?
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I participated in a team tasked with developing and implementing a new customer service training program. The team included five members: myself, two training specialists, an HR representative, and a team leader. Our work environment was a mix of virtual and collocated, with weekly in-person meetings and frequent virtual check-ins. Reflecting on our process, it's evident that parts of “Tuckman's model”(Forming, Storming, Norming, Performing, and Adjourning) were present in the development and completion of the project.
Do you think only clarifying roles and fostering trust would have resolved the issue you had experienced?
I participated in a team tasked with developing and implementing a new customer service training program. The team included five members: myself, two training specialists, an HR representative, and a team leader. Our work environment was a mix of virtual and collocated, with weekly in-person meetings and frequent virtual check-ins. Reflecting on our process, it's evident that parts of “Tuckman's model”(Forming, Storming, Norming, Performing, and Adjourning) were present in the development and completion of the project.
Chapter 15 Solutions
Principles of Management
Ch. 15.1 - What is the definition of a team?Ch. 15.1 - Name some practices that can make a team more...Ch. 15.2 - Why might it be a bad decision to hire someone for...Ch. 15.2 - What does it mean for the three Rs to be in...Ch. 15.2 - What are the four stages of team development?Ch. 15.2 - What can cause a team to regress in its...Ch. 15.3 - Do you agree with the statement that what got you...Ch. 15.3 - Who would be on your stakeholder checklist? Which...Ch. 15.3 - Discuss the paradox(es) of a team.Ch. 15.3 - How can a leader manage team boundaries?
Ch. 15.4 - What are some techniques to make conflict more...Ch. 15.4 - What are some destructive responses to conflict?Ch. 15.5 - Why do diverse teams focus more on data than...Ch. 15.5 - How are diversity and innovation related?Ch. 15.6 - What are some multicultural experiences that youve...Ch. 15.6 - Has economic globalization helped people to bridge...Ch. 15.6 - What are some of the challenges of a multicultural...Ch. 15.6 - Explain the cultural intelligence techniques of...Ch. 15 - What are the key differences between a team and a...Ch. 15 - At what stage of team development does the team...Ch. 15 - What can cause a team to digress to an earlier...Ch. 15 - What can a team leader do to manage the teams...Ch. 15 - How does managing conflict help a team learn and...Ch. 15 - What are some strategies to make conflict more...Ch. 15 - Why are diverse teams better at decision-making...Ch. 15 - Why do diverse teams utilize data more often than...Ch. 15 - What are some of the challenges that multicultural...Ch. 15 - What are the key sources of cultural intelligence?Ch. 15 - If you dont have a diverse group of people on your...Ch. 15 - Evaluate your own team at work. Is it a diverse...
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