Connect Online Access for Operations Management
Connect Online Access for Operations Management
14th Edition
ISBN: 9781260242355
Author: William J. Stevenson
Publisher: Mcgraw-hill Higher Education (us)
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Chapter 15.2, Problem 1.1RQ
Summary Introduction

To explain: The improvements that company W has made to its supply chain management.

Case summary: In the given case, Company W is a logistical and operational store that boasts e-commerce in several countries. The employees of the company look over the transfer and sale of its inventory that makes it the world’s largest retailer because the company becomes able to generate the highest sales per sq. feet. And, the company gained huge profit in the retail sector. By focusing on successful supply chain management, the company tries to do things efficiently to have the right item for the right customer at the appropriate time. The company’s founder S worked to remove the portions of supply chains to make them shorter, efficient, cheaper, and fast. After that, the company partnered with manufacturers to better manage the supply chain which resulted in accurate and efficient fulfillment of all the orders by reducing the distribution costs. The company also used other different tactics to make its supply chains successful such as the adoption of supply chain safety and sustainability and delivery accuracy.

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