Connect Online Access for Operations Management
Connect Online Access for Operations Management
14th Edition
ISBN: 9781260242355
Author: William J. Stevenson
Publisher: Mcgraw-hill Higher Education (us)
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Chapter 15, Problem 17DRQ
Summary Introduction

To determine: Advantages of centralization versus decentralization in purchasing.

Introduction: Organizations that are having numerous manufacturing centers which are arranged at inaccessible spots, it might be a critical issue to select whether to purchase for all the manufacturing centers.  There should be just a single purchase division for every manufacturing centre, and there must be one buying centre. Hierarchical situation of the acquiring capacity and also the level of centralization is a key choice.

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A local fast-food restaurant processes several customer orders at once. Service clerks’ cross paths, sometimes nearly colliding, while they trace different paths to fill customer orders. If customers order a special combination of toppings on their burgers, they must wait quite some time while the special order is cooked. How would you modify the restaurant’s operations to achieve competitive advantage? Because demand surges at lunchtime, volume flexibility is a competitive priority in the fast-food business. How would you achieve volume flexibility? What are the potential downsides of relying too heavily on automation and standardization in this industry? What data would you want to gather, if any, before making recommendations?
What are 4 key points that are interesting about this video https://youtu.be/LAoMuvYZ_QM?si=Mognj_KBU9EIOLSP
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