EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Question
Chapter 15.14, Problem 1.1RQ
Summary Introduction
To determine: The possible ways that outcome can overcome the consumers’ complaint.
Introduction: The advantages of web in business have turned out to be generally known. It gives a great intends to spreading data and speaking with other individuals in all locales of the world. While the best utilization of the Internet has been sharing data, different wellsprings of utilization are quickly creating.
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Retail outlets that do not have an Internet presence often complain that consumers come in to “kick the tires” but then buyonline from a competitor. Can you suggest some ways outletscan overcome that?
In what ways wholesalers help retailers?
Chapter 15 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 15.2 - Prob. 1.1RQCh. 15.2 - Prob. 1.2RQCh. 15.2 - Prob. 2.1RQCh. 15.2 - Prob. 2.2RQCh. 15.2 - READING AT 3M, A LONG ROAD BECAME A SHORTER ROAD...Ch. 15.2 - READING AT 3M, A LONG ROAD BECAME A SHORTER ROAD...Ch. 15.14 - Prob. 1.1RQCh. 15.14 - Prob. 1.2RQCh. 15.14 - Prob. 2.1RQCh. 15.14 - Prob. 2.2RQ
Ch. 15 - Prob. 1DRQCh. 15 - Prob. 2DRQCh. 15 - Prob. 3DRQCh. 15 - Prob. 4DRQCh. 15 - Prob. 5DRQCh. 15 - Prob. 6DRQCh. 15 - Prob. 7DRQCh. 15 - Prob. 8DRQCh. 15 - Prob. 9DRQCh. 15 - Prob. 10DRQCh. 15 - Prob. 11DRQCh. 15 - Prob. 12DRQCh. 15 - Prob. 13DRQCh. 15 - Prob. 14DRQCh. 15 - Prob. 15DRQCh. 15 - Prob. 16DRQCh. 15 - Prob. 17DRQCh. 15 - Prob. 18DRQCh. 15 - Prob. 19DRQCh. 15 - Prob. 20DRQCh. 15 - Prob. 21DRQCh. 15 - Prob. 1TSCh. 15 - Prob. 2TSCh. 15 - Prob. 3TSCh. 15 - Prob. 1CTECh. 15 - Prob. 2CTECh. 15 - Prob. 3CTECh. 15 - Prob. 4CTECh. 15 - A manager at Strateline Manufacturing must choose...Ch. 15 - Prob. 2PCh. 15 - A manager must make a decision on shipping. There...Ch. 15 - Prob. 1CQCh. 15 - Prob. 2CQ
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Similar questions
- Do wholesaling intermediaries provide any ultimate value to customers, or do they just interfere with the process of retailing? Explain the reasons for your answer. What role has technology, including online shopping, played in retailing and wholesaling transactions?arrow_forwardPlease don't use handwriting please Some argue that retailers can be eliminated from the distribution channel because they only add costs to the final product without creating any value-added services in the process. Do you agree with this viewpoint? Are consumers likely to make most purchases directly from manufacturers in the near future? Provide justification for your answers based on the concepts related to retailing and omnichannel marketing.arrow_forwardWho is the middleman between the wholesalers and the consumers? Manufacturer Broker Retailer Wholesalerarrow_forward
- Online computer shopping at websites makes it possible for individual consumers to get direct information from hundreds of companies they would not otherwise know about. Consumers can place an order for a purchase that is then shipped to them directly. Or, they can do what is known as “ship to store” from the online site. With the growth of these services, to what degree will the need for retailers and wholesalers be eliminated or greatly reduced? Explain your answer, and consider the marketing functions that are involved in electronic purchases and who performs them. What will the businesses’ need to be concerned with in the future?arrow_forwardWhich types of retail outlets are best suited to intensive distribution? To selective distribution? To exclusive distribution? Explain your answer in each case.arrow_forwardAnswer the Picture Below.arrow_forward
- Not only do consumers have the same expectations of accessibility and consistency for retailers, but they may have elevated expectations around service regardless of whether it's online or offline. Specifically, they may also expect that retailers will accept orders online, complementing and copying in-store service while adding delivery. what are some factors that manufacturers and retailers must manage with their daily channels in order to enhance customer satisfaction?arrow_forwardDiscuss the future growth and nature of wholesaling if chains, scrambled merchandising, and the Internet continue to become more important. How will wholesalers have to adjust their mixes? Will wholesalers be eliminated? If not, what wholesaling functions will be most important? Are there any particular lines of trade where wholesalers may have increasing difficulty?arrow_forwardWhat is meant by brick-and-mortar retailers?arrow_forward
- I need help with these two questions In the general merchandise retailing category, off-price retailers A.sell high volumes of merchandise, offer limited service, and charge lower prices B.offer a wide variety of merchandise and limited depth C.sell brand-name and designer merchandise below regular retail D.sell primarily food products The three main retail formats include all of the following except A.general merchandise retailing B.food retailing C.discount retailing D.non-store retailingarrow_forwardHow might the growth in online marketing affect the structure of retail supply chains? Provide and discuss one example of companies who have succeeded and one example of those who have faltered by this growth.arrow_forward
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