Understanding Management
11th Edition
ISBN: 9780357033821
Author: Richard Daft
Publisher: South Western Educational Publishing
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Question
Chapter 15, Problem 9DQ
Summary Introduction
To determine:
The importance of benchmarking in TQM programs.
Introduction:
Benchmarking refers to the way by which evaluation is carried on with the help of comparison. The business processes of different companies are compared so that they know where they stand technically. The companies are selected for comparison based on the selected toughest competitors. The comparison is generally made between the factors of time, cost, value, and quality of the organizations.
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Chapter 15 Solutions
Understanding Management
Ch. 15 - Prob. 1DQCh. 15 - Prob. 2DQCh. 15 - Prob. 3DQCh. 15 - Prob. 4DQCh. 15 - Prob. 5DQCh. 15 - Prob. 6DQCh. 15 - Prob. 7DQCh. 15 - Prob. 8DQCh. 15 - Prob. 9DQCh. 15 - Prob. 10DQ
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