Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
6th Edition
ISBN: 9781305809789
Author: MONCZKA
Publisher: Cengage
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Chapter 15, Problem 7DQ
Summary Introduction

To determine: Under the given situation, does the purchaser has legal claim against the seller?

Given situation: A seller makes a verbal statement that his product can remove any stains from the surface of company vehicle. The maintenance crew had found that the product does not perform the function stated by the seller and to the worst case the product does not function properly in removing all stains. Upon entering into legal claim, the seller point to fine prints showing that the product has to be operated above 40 degree Celsius but the employees were using it at 35 degree Celsius.

Introduction: Agreements between two parties for exchange of goods or services is called as a contract. The contracts can be either in written or verbal forms.

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