Concept explainers
CASE INTERNATIONAL ARRIVALS
The U.S. Department of Transportation publishes the number of international passengers that come through U.S. airports. The busiest airports for international travel are in New York (JFK), Miami (MIA), Los Angeles (LAX), Newark (EWR), and Chicago (ORD). The most popular destinations are London (LHR), Toronto (YYZ), Tokyo (NR), Frankfurt (FRA), and Paris (CDG).
Consider the data in the following table and answer these questions:
- 1. How would you estimate the passenger volume for the coming year?
- 2. What is the role of trends and seasonality?
- 3. What other variables do you expect to influence the number of international travelers?
JFK Airport in New York, the airport with the most international travelers in the United States
JFK Airport in New York, the airport with the most international travelers in the United States
What is the role of trends and seasonality?

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Chapter 15 Solutions
OPERATION MANAGEMENT
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