Understanding Management
Understanding Management
9th Edition
ISBN: 9781285421230
Author: Richard L. Daft, Dorothy Marcic
Publisher: South-Western College Pub
Question
Book Icon
Chapter 15, Problem 1DQ
Summary Introduction

To determine:

If the hierarchical or decentralized approach should be adopted for leadership.

Introduction:

Hierarchical and decentralized are approaches for a leadership which are applied according to the people to be managed and the business situation. The Hierarchical approach follows the step by step management structure like a pyramid. The less experienced and less skilled people are kept at the lowest level and they take directions from the supervisors and supervisors take directions from the managers at the higher level. On the other hand, the decentralized approach is applied where employees are self-managed and experienced. In the decentralized approach, employees are given their own responsibilities individually or in teams.

Expert Solution & Answer
Check Mark

Answer to Problem 1DQ

Solution:

It is advisable to adopt the hierarchical approach to manage the travel agency business.

Explanation of Solution

Given information:

In the given case, there are 20 employees left in the travel agency and all the star employees have left the agency. The sales have fallen down due to the sloppy and unprofessional work habits of the remaining employees.

The Hierarchical approach follows the step by step management structure like a pyramid. The less experienced and less skilled people are kept at the lowest level and they take directions from the supervisors and supervisors take direction from the managers at the higher level. In the given case there are 20 employees left in the travel agency and all the star employees have left the agency. Hence there is a need for supervision and control over the employees, which is possible using the hierarchical approach.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
What is the major challenge managers face in the next ten years?
Please assist with the Capstone project: Topic: Study on the impact of technology in the work place.
Management of diversity is important to a company's workers because: Question 14Answer a. Employees mainly learn about the differences among themselves b. Employees learn about the drawbacks of diversity c. Employees learn about the wealth that it brings to their company d. Employees learn about the class differences among themselves
Knowledge Booster
Background pattern image
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Text book image
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning