Organizational Behavior, Student Value Edition Plus MyLab Management with Pearson eText -- Access Card Package (17th Edition)
Organizational Behavior, Student Value Edition Plus MyLab Management with Pearson eText -- Access Card Package (17th Edition)
17th Edition
ISBN: 9780134439822
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
Question
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Chapter 14, Problem 1CR
Summary Introduction

To determine:

The three type of conflicts and loci of conflicts.

Concept Introduction:

Conflict is defined as a process when one party perceives that another has negatively affected.

Expert Solution & Answer
Check Mark

Explanation of Solution

Conflict is a perception. Conflicts can be different based on their effects.

  1. Functional conflict
  2. Dysfunctional conflict
There are three types of conflicts. They are,
  1. Task conflict- Conflict over content and goals of work
  2. Relationship conflict- Conflict based on relationships
  3. Process conflict- How the work gets done.

Loci on conflicts is based on the framework of within the conflict occurs. There are three types, namely,

    type='1'>
  1. Dyadic conflict- Conflict between two people
  2. Intragroup conflict- Conflict in a group
  3. Intergroup conflict- Between different groups

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