Principles Of Operations Management
Principles Of Operations Management
11th Edition
ISBN: 9780135173930
Author: RENDER, Barry, HEIZER, Jay, Munson, Chuck
Publisher: Pearson,
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Chapter 13, Problem 7DQ
Summary Introduction

To define: Level scheduling

Introduction: The aggregate plan is the output of sales and operations planning. The major concern of aggregate planning is the production time and quantity for the intermediate future. Aggregate planning would encompass a time prospect of approximately 3 to 18 months.

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5. Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: a. It takes about 5 minutes for a customer to fill out the paperwork. b. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes…
Why should businesses not set efficiency as the only goal?    •    Note: Include a reference with supportive citations in the discussion reply in your post.
Do you think there are other methods to achieve efficiency, such as specialization or using technology to alleviate the bottleneck, like patient wait time?
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