EBK UNDERSTANDING MANAGEMENT
10th Edition
ISBN: 8220101442185
Author: MARCIC
Publisher: YUZU
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Question
Chapter 13, Problem 2ED
Summary Introduction
Case summary:
Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated.
He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and
Characters in the case:
Adequate information:
As an accountant, Firoz performs the required job but he lacks in communication skills.
To determine:
The solutions to be taken with the performance of Firoz.
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Chapter 13 Solutions
EBK UNDERSTANDING MANAGEMENT
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