Kinds of organizational change There are four kinds of organizational change that can be promoted with information technology. The first organizational change is automation and in automation, employees work efficiently and effectively. The second organizational change is rationalization which involves streamlin...

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Chapter 13, Problem 1RQ

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Kinds of organizational change

There are four kinds of organizational change that can be promoted with information technology.

The first organizational change is automation and in automation, employees work efficiently and effectively.

The second organizational change is rationalization which involves streamlin...

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Business process management

Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.

BPM is any combination of methods used to manage a company's business process.

Here the processes can be structured and repeatable or unstructured and variable.

Steps for carrying business processes

The first step is to identify the processes for change which means a business first need to identify the business processes which need improvement.

Improving the wrong processes simply allows a business to continue doing what it shouldn’t do in the first place.

The second step is to analyze existing processes which means an organization must understand and measure the performance of existing processes as a baseline including inputs, outputs, resources, and the sequence of activities...

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