Chapter 13.1, Problem 1.3CQ

Explanation of Solution

Diagram for Carter’s old business process for paying an invoice:

Diagram for Carter’s redesigned business process for paying an invoice:

Explanation:

• Carter’s business heavily relied on manual transactions in their old system of invoice processing.
• It was paper based system that was affected by slow processing time of invoices as well as human errors that can result in financial implication.
• There was huge stress on its people to cover the growing amount of manual data, folders, and faxes...