M: Management
6th Edition
ISBN: 9781260485301
Author: BATEMAN, Thomas
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Question
Chapter 13, Problem 1LO
Summary Introduction
To discuss: The significant advantages of 2 way communication
Expert Solution & Answer
Explanation of Solution
Communication refers to the transmission of thought, emotions, and information.
There are two modes of communication namely,
One way communication
Two way communication
Two communication is the communication between one or more person. It includes a sender and a receiver.
Advantages of two way communication:
- More accuracy
- Lesser occurrence of mistakes
- Understanding the information of the sender very clearly through the 2 way communication
- It helps get the quick feedback from the receiver.
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Explain how managers can manage effective one-on-one communication.
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Describe the advantages of face-to-face communication as opposed to interactions facilitated by technology such as telephones, e-mail, instant messaging, texting, the Web, social networking sites, and so on. When is face-to-face communication more effective?
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