Management (MindTap Course List)
Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
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Chapter 13, Problem 1CFCA
Summary Introduction

Case summary:

This is a case about Ethney who has been recently recruited to take Alexis place in the company. In a discussion with Alexis, the first female manager of the company, Ethney comes to understand how she was discriminated for her gender and how she has been able to cope up. This makes Ethney confused and angry. Alexis also asks Ethney to use her middle name and behave like one of the men if she has to cope up.

Characters in the case:

Ethney Gentry and Alexis Bale are the main characters in the case. There is also Margaret, Champ Luman quoted here.

Adequate information:

Alexis is the first female manager of the company. Ethney is hired to fill her shoes. Alexis and Ehtney are both well qualified and capable for the job but are hired to fill the diversity requirement.

To determine:

The ways in which I would conduct myself if I were Ethney. To determine if I would act different to what I normally am and also to state the approach to be successful.

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Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y, Gen X, and Baby Boomer employees. As a manager, it is important to have some knowledge of psychology. It is your job to make sure everyone on your team is being as productive as possible, even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effective your employees will carry out their assignments. Devora Zack writes in her book Managing for People Who Hate Managing: "Flexing your style means being versatile in how you lead, communicate and motivate. A tough approach propels one employee; mild-mannered encouragement inspires another. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organizations? Examine the applicable traits managers must have to manage a wide range of personalities in the workplace.
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