Essentials of Statistics for the Behavioral Sciences
Essentials of Statistics for the Behavioral Sciences
8th Edition
ISBN: 9781133956570
Author: Frederick J Gravetter, Larry B. Wallnau
Publisher: Cengage Learning
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Chapter 13, Problem 11P

A researcher is evaluating customer satisfaction with the service and coverage of two phone carriers. Each individual in a sample of n = 25 uses one carrier for two weeks and then switches to the other. Each participant then rates the two carriers. The following table presents the results from the repeated-measures ANOVA comparing the average ratings. Fill in the missing values in the table. (Hint: Start with the df values.)

Source SS df MS
Between treatments _____ ______ 2 F =_____
Within treatments ______ __________    
Between subjects ______ ______    
Error 12 _______ ________  
Total 23 _______    
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Essentials of Statistics for the Behavioral Sciences

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