Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 12.3, Problem 1.1CQ
Explanation of Solution
Management issues
- The head of company’s global process mining service was able to promote adopting the analytics.
- The company was able to promote by identifying individuals who were receptive to process mining and enlisting them for promoting new technology.
- Since the company implemented process mining, they were able to identify slowdowns, late product deliveries and billing inefficiencies that costs millions of dollars.
Organization issues
- The company had to manage the business process manually before implementing the software.
- Each specific process was responsible for each individual supervisor...
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Chapter 12 Solutions
Management Information Systems: Managing The Digital Firm (16th Edition)
Ch. 12.3 - Prob. 1.1CQCh. 12.3 - Prob. 1.2CQCh. 12.3 - Prob. 1.3CQCh. 12.3 - Prob. 1.4CQCh. 12.4 - Prob. 2.1CQCh. 12.4 - Prob. 2.2CQCh. 12.4 - Prob. 2.3CQCh. 12.4 - Prob. 2.4CQCh. 12 - Prob. 1IQCh. 12 - Prob. 2IQ
Ch. 12 - Prob. 4IQCh. 12 - Prob. 5IQCh. 12 - Prob. 1RQCh. 12 - Prob. 2RQCh. 12 - Prob. 3RQCh. 12 - Prob. 4RQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - Prob. 8HMPCh. 12 - Prob. 9HMPCh. 12 - Prob. 13CSQCh. 12 - Prob. 14CSQCh. 12 - Prob. 15CSQCh. 12 - Prob. 16CSQCh. 12 - Prob. 17MLMCh. 12 - Prob. 18MLM
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