Management: A Practical Introduction
9th Edition
ISBN: 9781260075113
Author: Angelo Kinicki, Brian K. Williams
Publisher: McGraw-Hill Education
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Question
Chapter 12, Problem 5MIA
Summary Introduction
Case Summary:
FF industry is an acronym for frying potatoes and flipping burgers at the fastest rate possible. This industry is usually for those who wish to eat eagerly. The employees in the FF industry are unsatisfied due to various reasons. Harsh working conditions, low-skilled, alienating, standardized, and highly routinized are the words that fit the FF industry. Employees in this industry have the highest turnover ratio. They are so stressed that they have started consuming drugs. Minimum wage earners, no recognition at work, very fewer salaries are de-motivating factors for employees.
Interpretation:
Assessment of FF industry using job characteristic model and ways to increase motivational potential.
Adequate Information:
Ill-treatment gave to employees by customers if any mistake occurs as if they are worthless, unsafe working conditions, no first-aid help in case of any injury, constant pressure of pretending to be happy are demotivating factors for the employees working at FF industry. Various campaigns have been organized to lift the condition of such workers. This has resulted in better working conditions and recognition for the work in the companies of the FF industry.
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Chapter 12 Solutions
Management: A Practical Introduction
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