Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 12, Problem 2CQ
Summary Introduction

Case summary:

Company TA has quietly implemented new quality and safety standard reforms to its operations. The executives of the company agreed that they were slow in instating companywide programs to handle repairs. The company has launched many low-profile but unannounced quality policies to handle these issues.

To evaluate: The given statement and identify if it is a realistic strategy and if the strategy can be improved in some way.

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