Operations Management
13th Edition
ISBN: 9780135173626
Author: HEIZER, Jay, RENDER, Barry, Munson, Chuck
Publisher: Pearson,
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Chapter 11.S, Problem 21P
Summary Introduction
To determine: The assignment of the items to the blocks.
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1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c)
Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.
2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8.
Weeks
Sales of hand-held pies(000s)
1
19
2
18
3
17
4
20
5
18
6
22
7
20
Forecast the week 8 sales using the following approaches:
a) Naïve approach
b) 5-month moving average
c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5.
d) Exponential smoothing using a smoothing constant of 0.30, assume a week 2…
What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks?
relationship management
self awareness
social awareness
self management
What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks?
relationship management
self awareness
social awareness
self management
Chapter 11 Solutions
Operations Management
Ch. 11.S - Prob. 1DQCh. 11.S - Question: 2. It the probability of a super-event...Ch. 11.S - Question: 3. If the probability of a super-event...Ch. 11.S - Question: 4. Describe some ramifications of the...Ch. 11.S - Question: 5. Describe causes of the bullwhip...Ch. 11.S - Question: 6. Describe how the bullwhip measure can...Ch. 11.S - Question: 7. Describe some potentially useful...Ch. 11.S - Prob. 8DQCh. 11.S - Question: 9. Describe some disadvantages of using...Ch. 11.S - Question S11.1 How would you go about attempting...
Ch. 11.S - Question S11.2 Phillip Witt, president of Witt...Ch. 11.S - Question S11.3 Still concerned about the risk in...Ch. 11.S - Question S11.4 Johnson Chemicals is considering...Ch. 11.S - Prob. 5PCh. 11.S - Question S11.6 Consider the supply chain...Ch. 11.S - Question S11.7 Over the past 5 weeks, demand for...Ch. 11.S - Prob. 8PCh. 11.S - Prob. 9PCh. 11.S - Question S11.10 As purchasing agent for Woolsey...Ch. 11.S - Question S11.11 Using the data in Problem S11.10,...Ch. 11.S - Question S11.13 Your options for shipping 100,000...Ch. 11.S - Prob. 17PCh. 11.S - Prob. 18PCh. 11.S - Question S11.16 Recently, Abercrombie Fitch (AF)...Ch. 11.S - Prob. 12PCh. 11.S - Prob. 13PCh. 11.S - Prob. 14PCh. 11.S - Prob. 20PCh. 11.S - Prob. 21PCh. 11.S - Prob. 22PCh. 11 - Prob. 1DQCh. 11 - Prob. 2DQCh. 11 - Prob. 3DQCh. 11 - Prob. 4DQCh. 11 - Question 5. What is vertical integration? Give...Ch. 11 - Question 6 What are three basic approaches to...Ch. 11 - Prob. 7DQCh. 11 - Question 8. What is the difference between...Ch. 11 - Question 9. What is CPFR?Ch. 11 - Question 10. What is the value of online auctions...Ch. 11 - Question: 11. Explain how FedEx uses the Internet...Ch. 11 - Question 12. How does Walmart use drop shipping?Ch. 11 - Prob. 13DQCh. 11 - Question: 14. What can purchasing do to implement...Ch. 11 - Question 15. What is e-procurement?Ch. 11 - Prob. 16DQCh. 11 - Question: 17. What is SCOR, and what purpose does...Ch. 11 - Question: 11.1 Choose a local establishment that...Ch. 11 - Prob. 4PCh. 11 - Question: 11.3 Hau Lee Furniture, Inc., described...Ch. 11 - Question: 11.4 Kamal Fatehl, production manager...Ch. 11 - Question: 11.5 Baker Mfg. Inc. (see Table 11.9)...Ch. 11 - Question: 11.6 Arrow Distributing Corp. (see...Ch. 11 - Question: 11.7 The grocery industry has an annual...Ch. 11 - Question: 11.8 Mattress Wholesalers, Inc., is...Ch. 11 - Prob. 9PCh. 11 - Prob. 10PCh. 11 - Prob. 11PCh. 11 - Question: Dardens Global Supply Chains Video Case...Ch. 11 - Prob. 2CSCh. 11 - Question: Dardens Global Supply Chains Video Case...Ch. 11 - Prob. 4CSCh. 11 - Question Supply Chain Management at Regal Marine ...Ch. 11 - Question Supply Chain Management at Regal Marine ...Ch. 11 - Question Supply Chain Management at Regal Marine ...Ch. 11 - Prob. 2.1VCCh. 11 - Prob. 2.2VCCh. 11 - Prob. 2.3VCCh. 11 - Prob. 2.4VC
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- At the Ford automobile Highland plant,in 1913, how long did the average worker stay with the plant and what was the average tenure of a worker?arrow_forwardCommunity Federal Bank in Dothan, Alabama, recently increased its fees to customers who use employees as tellers. Management is interested in whether its new tee policy has increased the number of customers now using its automatic teller machines to that point that more machines are required. The following table provides the number of automatic teller transactions by week. Use trend projection with regression to forecast usage for weeks 13-16.arrow_forwardDavison Electronics manufactures three LED television monitors, identified as Model A, Model B, and Model C. Davison Electronics four manufacturing plants. Each model has its lowest possible production cost when produced at Plant 1. However, Plant 1 does not have the capacity to handle the total production of all three models. As a result, at least some of the production must be routed to the other manufacturing plants. The following table shows the minimum production requirements for next month, the plant capacities in units per month, and the production cost per unit at each plant: Model Production Cost per Unit Minimum Production Requirements Plant 1 Plant 2 Plant 3 Plant 4 A $25 $28 $37 $34 48,000 B $26 $35 $36 $41 75,000 C $20 $31 $26 $23 60,000 Production Capacity 65,000 50,000 32,000 43,000 Davison’s objective is to determine the cost-minimizing production planarrow_forward
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