MANAGEMENT: PRACT...-ACCESS CARD
MANAGEMENT: PRACT...-ACCESS CARD
9th Edition
ISBN: 9781266789694
Author: KINICKI
Publisher: MCG
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Chapter 11, Problem 3UTC
Summary Introduction

To define:

The term emotional Intelligence.

Introduction:

Emotional intelligence is critical element of social intelligence

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Is this compliance program transferrable to other organizations, industries, or countries? Why or why not?
Recent research shows that when training focuses on the punitive side of awareness of compliance programs (sexual harassment training, etc.) incidents of bad behaviors go up and not down. With this in mind, what are the benefits of compliance monitoring and training, and what do you recommend be done to ensure there is a positive and not an adverse impact on behaviors?
Why are employees and their managers skeptical of compliance programs? While the goal of compliance is to make people aware, what are some of the problems associated with compliance programs?
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