Gen Combo Ll Applied Statistics In Business & Economics; Connect Access Card

6th Edition

ISBN: 9781260260632

Author: David Doane, Lori Seward Senior Instructor of Operations Management

Publisher: McGraw-Hill Education

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Textbook Question

Chapter 11, Problem 38CE

Instructions: You may use Excel, MegaStat, Minitab, JMP, or another computer package of your choice. Attach appropriate copies of the output or capture the screens, tables, and relevant graphs and include them in a written report. Try to state your conclusions succinctly in language that would be clear to a decision maker who is a nonstatistician. Exercises marked * are based on optional material. Answer the following questions, or those your instructor assigns.

a. Choose an appropriate ANOVA model. State the hypotheses to be tested.
b. Display the data visually (e.g., dot plots or line plots by factor). What do the displays show?
c. Do the ANOVA calculations using the computer.
d. State the decision rule for α = .05 and make the decision. Interpret the p-value.
e. In your judgment, are the observed differences in treatment means (if any) large enough to be of practical importance?
f. Given the nature of the data, would more data collection be practical?
g. Perform Tukey multiple comparison tests and discuss the results.
h. Perform a test for homogeneity of variances. Explain fully.

The Environmental Protection Agency (EPA) advocates a maximum arsenic level in water of 10 micrograms per liter. Below are results of EPA tests on randomly chosen wells in a suburban Michigan county. Research question: Is the mean arsenic level affected by well depth and/or age of well?

Chapter 11, Problem 38CE, Instructions: You may use Excel, MegaStat, Minitab, JMP, or another computer package of your choice.

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Chapter 11, Problem 37CE

Chapter 11, Problem 39CE

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Title: Analyzing Customer Satisfaction for UnileverAs a member of Unilever's Customer Experience Management team, you are responsible forevaluating customer satisfaction levels and monitoring competitive moves. This case studyinvolves analyzing satisfaction data to test two key hypotheses about Unilever's performancerelative to its main competitor, Procter & Gamble (P&G).Unilever’s leadership team has emphasized the importance of customer satisfaction inmaintaining competitive advantage and market leadership. As part of this initiative, yourteam regularly monitors satisfaction scores and benchmarks them against competitors likeP&G.You are tasked with analyzing the provided dataset to answer the following questions:1. Does Unilever’s average customer satisfaction score meet the minimum threshold of2. 75%?Is there no significant difference between Unilever’s overall average satisfaction scoreand P&G’s average satisfaction score?

Chapter 11 Solutions

Gen Combo Ll Applied Statistics In Business & Economics; Connect Access Card

Ch. 11.2 - Using the following Excel results: (a) What was...Ch. 11.2 - Using the following Excel results: (a) What was...Ch. 11.2 - In a one-factor ANOVA with sample sizes n1 = 5, n2...Ch. 11.2 - In a one-factor ANOVA with sample sizes n1 = 8, n2...Ch. 11.2 - Prob. 5SE Ch. 11.2 - Prob. 6SE Ch. 11.2 - Instructions for Exercises 11.5 through 11.8: Use...Ch. 11.2 - Prob. 8SE Ch. 11.3 - Consider a one-factor ANOVA with n1 = 9, n2 = 10,...Ch. 11.3 - Consider a one-factor ANOVA with n1 = 6, n2 = 5,...

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