Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
12th Edition
ISBN: 9780134741062
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Textbook Question
Chapter 11, Problem 31P
The McDuff Credit Union advertises their ability to quickly process personal loan applications for their members. As seen in Table 11.18, the loan process requires four steps and takes approximately 8 working days to complete.
To process a loan, the Credit Union requires accounting clerks, financial analysts, and a branch manager. Table 11.19 provides the time required by each employee classification by process level.
Calculate the total hours of each resource that will be required by McDuffs if the following numbers of final loan approval applications are
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Students have asked these similar questions
1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c)
Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.
2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8.
Weeks
Sales of hand-held pies(000s)
1
19
2
18
3
17
4
20
5
18
6
22
7
20
Forecast the week 8 sales using the following approaches:
a) Naïve approach
b) 5-month moving average
c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5.
d) Exponential smoothing using a smoothing constant of 0.30, assume a week 2…
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relationship management
self awareness
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What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks?
relationship management
self awareness
social awareness
self management
Chapter 11 Solutions
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
Ch. 11 - Consider the master flight schedule of a major...Ch. 11 - For an organization of your choice, such as where...Ch. 11 - Consider a service provider that is in the...Ch. 11 - Complete the MPS record in Figure 11.29 for a...Ch. 11 - Complete the MPS record in Figure 11.30 for a...Ch. 11 - Prob. 3PCh. 11 - Figure 11.31 shows a partially completed MPS...Ch. 11 - Tabard Industries forecasted the following demand...Ch. 11 - Figure 11.32 shows a partially completed MPS...Ch. 11 - The forecasted requirements for an electric hand...
Ch. 11 - A forecast of 240 units in January, 320 units in...Ch. 11 - An end items demand forecasts for the next 6 weeks...Ch. 11 - An end items demand forecasts for the next 10...Ch. 11 - Consider the bill of materials (BOM) in Figure...Ch. 11 - Product A is made from components B, C, and D....Ch. 11 - What is the lead time (in weeks) to respond to a...Ch. 11 - Product A is made from components B and C. Item B,...Ch. 11 - Refer to Figure 11.23 and Solved Problem 1. If...Ch. 11 - The partially completed inventory record for the...Ch. 11 - The partially completed inventory record for the...Ch. 11 - The partially completed inventory record for the...Ch. 11 - Figure 11.38 shows a partially completed inventory...Ch. 11 - A partially completed inventory record for the...Ch. 11 - The BOM for product A is shown in Figure 11.40,...Ch. 11 - The BOMs for products A & B and data from the...Ch. 11 - Figure 11.42 illustrates the BOM for product A....Ch. 11 - The following information is available for three...Ch. 11 - Figure 11.44 shows the BOMs for two products, A...Ch. 11 - The BOM for product A is shown in Figure 11.45....Ch. 11 - Refer to Solved Problem 1 (Figure 11.23) for the...Ch. 11 - The bill of materials and the data from the...Ch. 11 - The bill of materials and the data from the...Ch. 11 - The McDuff Credit Union advertises their ability...Ch. 11 - Suppose that the POQ for item B is changed from 3...Ch. 11 - As the on-hand inventory for item C increases from...Ch. 11 - As the fixed order quantity (FOQ) for item D...Ch. 11 - As the lead time for item C changes, what happens...
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