OPERATIONS MANAGEMENT CONNECT AC
OPERATIONS MANAGEMENT CONNECT AC
14th Edition
ISBN: 9781264592784
Author: Stevenson
Publisher: MCG
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Chapter 10.2, Problem 1.2RQ
Summary Introduction

To explain: The outcomes that might have occurred if there had been failures or malfunctions in parts that were shipped to company S.

Case summary: In the given case, federal authorities accused a worker of a firm in the state of NY of forging signatures on inspection reports. An employee in question was a manufacturer in the company PM which specialized in high-tolerance machining to build space flight vehicles for company S and other contractors. The employee worked in the company PM as a quality assurance engineer and allegedly falsified several inspection reports by saying that the parts had been inspected but in actuality, they had not been inspected. If any part which is not inspected includes malfunction, then it could result in catastrophic failure of the company’s mission. When the employee was arrested by the authority, S also terminated its contract with the company PM. Therefore, the company ceased its operations which makes many workers jobless.

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