EBK ESSENTIALS OF MIS,
EBK ESSENTIALS OF MIS,
13th Edition
ISBN: 8220106778494
Author: LAUDON
Publisher: PEARSON
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Chapter 10, Problem 7DQ
Program Plan Intro

Customer and supplier relationship:

  • Customer and supplier relationship is the business relation between customer and suppliers based on the below concepts of  
    • Product quality
    • Product services
    • Product complaint handling
    • Product deliveries etc.
  • It is the important cogs (cost of goods sold) in business.
  • The customer and supplier relationship is the imperative for any business.
    • Because, the customer and supplier contains the same goal to fulfil the end consumers.

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