Intro Stats
4th Edition
ISBN: 9780321825278
Author: Richard D. De Veaux, Paul F. Velleman, David E. Bock
Publisher: PEARSON
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Chapter 10, Problem 6E
Sampling satisfaction A company hoping to assess employee satisfaction surveys employees by assigning computer-generated random numbers to each employee on a list of all employees and then contacting all those whose assigned random number is divisible by 7. Is this a simple random sample?
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Title: Analyzing Customer Satisfaction for UnileverAs a member of Unilever's Customer Experience Management team, you are responsible forevaluating customer satisfaction levels and monitoring competitive moves. This case studyinvolves analyzing satisfaction data to test two key hypotheses about Unilever's performancerelative to its main competitor, Procter & Gamble (P&G).Unilever’s leadership team has emphasized the importance of customer satisfaction inmaintaining competitive advantage and market leadership. As part of this initiative, yourteam regularly monitors satisfaction scores and benchmarks them against competitors likeP&G.You are tasked with analyzing the provided dataset to answer the following questions:1. Does Unilever’s average customer satisfaction score meet the minimum threshold of2. 75%?Is there no significant difference between Unilever’s overall average satisfaction scoreand P&G’s average satisfaction score?
Need help answering wuestion
The following table shows a data set containing information for 25 of the shadow stocks tracked by the American Association of Individual Investors (aaii.com, February 2002). Shadow stocks are common stocks of smaller companies that are not closely followed by Wall Street analysts.
Click on the datafile logo to reference the data.
DATA file
Company
DeWolfe Companies
Exchange
Ticker
Symbol
Market
Cap
($ millions)
Price/
Gross
Profit
Earnings
Ratio
Margin
(%)
AMEX
DWL
36.4
8.4
36.7
North Coast Energy
OTC
NCEB
52.5
6.2
59.3
Hansen Natural Corp.
OTC
HANS
41.1
14.6
44.8
MarineMax, Inc.
NYSE
HZO
111.5
7.2
23.8
Nanometrics Incorporated
OTC
NANO
228.6
38.0
53.3
TeamStaff, Inc.
OTC
TSTF
92.1
33.5
4.1
Environmental Tectonics
AMEX
ETC
51.1
35.8
35.9
Measurement Specialties
AMEX
MSS
101.8
26.8
37.6
SEMCO Energy, Inc.
NYSE
SEN
193.4
18.7
23.6
Party City Corporation
OTC
PCTY
97.2
15.9
36.4
Embrex, Inc.
OTC
EMBX
136.5
18.9
59.5
Tech/Ops Sevcon, Inc.
AMEX
ΤΟ
23.2
20.7
35.7
ARCADIS NV
OTC
ARCAF
173.4…
Chapter 10 Solutions
Intro Stats
Ch. 10.2 - Various claims are often made for surveys. Why is...Ch. 10.4 - We need to survey a random sample of the 300...Ch. 10 - Texas AM Administrators at Texas AM University...Ch. 10 - Satisfied workers The managers of a large company...Ch. 10 - AM again The president of the university plans a...Ch. 10 - Satisfied respondents The companys annual report...Ch. 10 - Sampling students A professor teaching a large...Ch. 10 - Sampling satisfaction A company hoping to assess...Ch. 10 - Sampling AM students For each scenario, identify...Ch. 10 - Satisfactory satisfaction samples For each...
Ch. 10 - Survey students What problems do you see with...Ch. 10 - Happy employees The company plans to have the head...Ch. 10 - Student samples The university administration of...Ch. 10 - Surveying employees The company of Exercise 2 is...Ch. 10 - Roper Through their Roper Reports Worldwide, GfK...Ch. 10 - Student center survey For their class project, a...Ch. 10 - Drug tests Major League Baseball tests players to...Ch. 10 - Prob. 16ECh. 10 - In Exercises 17 to 23, for the reports about...Ch. 10 - Prob. 18ECh. 10 - Prob. 19ECh. 10 - Prob. 20ECh. 10 - In Exercises 17 to 23, for the reports about...Ch. 10 - In Exercises 17 to 23, for the reports about...Ch. 10 - In Exercises 17 to 23, for the reports about...Ch. 10 - Mistaken poll A local TV station conducted a...Ch. 10 - Another mistaken poll Prior to the mayoral...Ch. 10 - Parent opinion, part 1 In a large city school...Ch. 10 - Parent opinion, part 2 Lets revisit the school...Ch. 10 - Prob. 28ECh. 10 - Prob. 29ECh. 10 - Roller coasters An amusement park has opened a new...Ch. 10 - Playground, act two The survey described in...Ch. 10 - Wording the survey Two members of the PTA...Ch. 10 - Banning ephedra An online poll on a website asked:...Ch. 10 - Survey questions Examine each of the following...Ch. 10 - More survey questions Examine each of the...Ch. 10 - Phone surveys Any time we conduct a survey, we...Ch. 10 - Cell phone survey What about drawing a random...Ch. 10 - Fuel economy Occasionally, when I fill my car with...Ch. 10 - Prob. 40ECh. 10 - Prob. 41ECh. 10 - Quality control Sammys Salsa, a small local...Ch. 10 - A fish story Concerned about reports of discolored...Ch. 10 - Prob. 44ECh. 10 - More sampling methods Consider each of these...
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- The following table shows a data set containing information for 25 of the shadow stocks tracked by the American Association of Individual Investors (aaii.com, February 2002). Shadow stocks are common stocks of smaller companies that are not closely followed by Wall Street analysts. Click on the datafile logo to reference the data. DATA file Company DeWolfe Companies Exchange AMEX Ticker Symbol Market Cap Price/ Gross Profit Earnings Margin ($ millions) Ratio (%) DWL 36.4 8.4 36.7 North Coast Energy OTC NCEB 52.5 6.2 59.3 Hansen Natural Corp. OTC HANS 41.1 14.6 44.8 MarineMax, Inc. NYSE HZO 111.5 7.2 23.8 Nanometrics Incorporated OTC NANO 228.6 38.0 53.3 TeamStaff, Inc. OTC TSTF 92.1 33.5 4.1 Environmental Tectonics AMEX ETC 51.1 35.8 35.9 Measurement Specialties AMEX MSS 101.8 26.8 37.6 SEMCO Energy, Inc. NYSE SEN 193.4 18.7 23.6 Party City Corporation OTC PCTY 97.2 15.9 36.4 Embrex, Inc. OTC EMBX 136.5 18.9 59.5 Tech/Ops Sevcon, Inc. AMEX ΤΟ 23.2 20.7 35.7 ARCADIS NV OTC ARCAF 173.4…arrow_forwardThe following data show the year to date percent change (YTD % Change) for 30 stock-market indexes from around the word (The Wall Street Journal, August 26, 2013). a. What index has the largest positive YTD % Change? Round your answer to once decimal place. index with a YTD % Change of % b. Using a class width of 5 beginning with -20 and going to 40, develop a frequency distribution for the data. YTD % Change Frequency -20 - -15 -15 - -10 -10 - -5 -5 - 0 0 - 5 5 - 10 10 - 15 15 - 20 20 - 25 30 - 35 c. 1. 2. 3. 4.arrow_forwardThe following data show the year to date percent change (YTD % Change) for 30 stock-market indexes from around the word (The Wall Street Journal, August 26, 2013). Click on the datafile logo to reference the data. DATA file Country Australia Index S&P/ASX200 YTD % Change 10.2 Belgium Bel-20 12.6 Brazil São Paulo Bovespa -14.4 Canada S&P/TSX Comp 2.6 Chile Santiago IPSA -16.3 China Shanghai Composite -9.3 Eurozone EURO Stoxx 10.0 France CAC 40 11.8 Germany DAX 10.6 Hong Kong Hang Seng -3.5 India S&P BSE Sensex -4.7 Israel Tel Aviv 1.3 Italy FTSE MIB 6.6 Japan Nikkei 31.4 Mexico IPC All-Share -6.4 Netherlands AEX 9.3 Singapore Straits Times -2.5 South Korea Kospi -6.4 Spain IBEX 35 6.4 Sweden Switzerland SX All Share 13.8 Swiss Market 17.4 Taiwan Weighted 2.3 U.K. FTSE 100 10.1 U.S. S&P 500 16.6 U.S. DJIA 14.5 U.S. Dow Jones Utility 6.6 U.S. Nasdaq 100 17.4 U.S. Nasdaq Composite 21.1 World DJ Global ex U.S. 4.2 World DJ Global Index 9.9 a. What index has the largest positive YTD %…arrow_forward
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