Management
12th Edition
ISBN: 9781305393462
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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Question
Chapter 10, Problem 3ED
Summary Introduction
To determine:
Whether reports have to be created anonymously and sent to the operations manager?
Introduction/Case Summary:
Rockingham is a company specialized in producing different types of toys. The company is a well reputed company for producing safety and good quality products. However, the company has made several manufacturing changes over the past, and also several changes in product safety guidelines. Further it is also evident, the quality control team had been working long hours to troubleshoot the new production process. The assistant quality control manager, Harrigton is aware of numerous changes in product safety guidelines that he knew would affect the production of toys .However, his boss who was responsible for all these issues did not take any actions to implement the safety guidelines in order to ensure and maintain its unique reputation. Therefore, it is vital Harrington that prepares a reports anonymously to Golopolus’boss summarizing the guidelines and requesting the need for authorization to implement.
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Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After 6 months of unemployment, he was anxious to make a good impression on his boss, Frank Gold. One of his responsibilities was ensuring that new product lines met federal safety guidelines. Rockingham had made several manufacturing changes over the past year. Gold and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process.
Harrington was aware of numerous changes in product safety guidelines that he knew would affect the new toys the company was producing. Gold was also aware of the guidelines, but he was taking no action to implement them. Harrington wasn't sure whether his boss expected him to implement the new procedures. The ultimate responsibility was his boss' and Harrington was concerned about moving ahead on his own. To cover for his boss, he continued to avoid questions that he received from the factory floor, but he was beginning…
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You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's resume, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…
Chapter 10 Solutions
Management
Ch. 10 - Prob. 1OTJVCCh. 10 - Prob. 2OTJVCCh. 10 - Prob. 3OTJVCCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Describe the primary differences between...
Ch. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQCh. 10 - Prob. 1EECh. 10 - Prob. 2EECh. 10 - Prob. 3EECh. 10 - Prob. 4EECh. 10 - Prob. 5EECh. 10 - Prob. 6EECh. 10 - Prob. 7EECh. 10 - Prob. 8EECh. 10 - Prob. 9EECh. 10 - Prob. 10EECh. 10 - Prob. 11EECh. 10 - Prob. 12EECh. 10 - Prob. 13EECh. 10 - Prob. 1SGBCh. 10 - Prob. 1EDCh. 10 - Prob. 2EDCh. 10 - Prob. 3EDCh. 10 - Prob. 1CFCACh. 10 - Prob. 2CFCACh. 10 - Prob. 3CFCA
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