EBK MANAGEMENT
EBK MANAGEMENT
12th Edition
ISBN: 9780100546561
Author: DAFT
Publisher: YUZU
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Chapter 10, Problem 1ED
Summary Introduction

To determine:

Whether a memo has to be created to propose a new set of safety guidelines in the product line, to the boss of the company?

Introduction /Case summary:

Rockingham is a company specialized in producing different types of toys. The company is a well reputed company for producing safety and good quality products. However, the company has made several manufacturing changes over the past, and also several changes in product safety guidelines. Further it is also evident, the quality control team had been working long hours to troubleshoot the new production process. The assistant quality control manager, Harrigtonis aware of numerous changes in product safety guidelines that he knew would affect the production of toys .However, his boss who was responsible for all these issues did not take any actions to implement the safety guidelines in order to ensure and maintain its unique reputation. Therefore, it is vital Harrington that prepares a memo to Golopolus summarizing the guidelines and requesting his authorization foe implementation.

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