Chapter 10, Problem 17CSQ

Explanation of Solution

 Role of information technology in business:

• The companies include information technology to advertise the products and increase its sales.
• A customer can get the information of the status of the product delivery.
• The technology is used for customer flexibility in shopping online without involving complications or confusions.
• The companies involve information technology for managing the online shopping and its services.
• The information technology is used to develop the customer relationships and services.
• The information systems and technology is used in business to increase the production of the company...